Dealing with Differences

I'm struck by the contrast. I'm going through Dale Carnegie's classic book How to Win Friends and Influence People again. This morning I was reading Carnegie's advice regarding arguments. Bottom-line: you can't win them. If you lose the argument, you lose. If you win the argument, you lose because the other person walks away defeated and... Continue Reading →

Training the Darth Sidious Way

This week I facilitated leadership training with participants from across North America as well as Europe. Each day we had a different group of people join us in Chicago, which means someone from the U.K. would spend more time getting to and from the session than they would in the actual training itself.Every indication was... Continue Reading →

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