Here's the setting: I'm interviewing Dr. Kenneth W. Thomas for my podcast yesterday. Ken is one of the most influential researchers in worker empowerment and conflict management, with his Thomas-Kilmann Conflict Mode Instrument (TKI) having sold over 6 million copies.We're having a great interview. He's into it, I'm enjoying it. His PR guy is on... Continue Reading →
Podcasts: Training You Can’t Afford (To Miss!)
Our latest newsletter went out today on the topic of podcasts. If you haven't received yours, I invite you to check it out online.For those of you who regularly take advantage of podcasts, which are your favorites? Add a comment to this post to share with others.For those of you who haven't tried podcasts yet,... Continue Reading →
"Could I have a translator for what this IT guy said?"
If you're not an Information Technology (IT) professional, you probably have to work with one. A common complaint about communication across organizational boundaries is the use of jargon, and the IT people I interact with are often guilty of this communications sin.According to the results of a survey conducted by IT recruitment consultancy Computer People,... Continue Reading →